Shipping and Returns

Shipments

We ship anywhere in the continental United States. All orders are shipped via UPS and are processed and shipped promptly. Any delay to your order will be communicated immediately.
A street address is required for delivery as UPS cannot deliver to a post office box. Sorry, no C.O.D. orders.
The maximum weight for UPS ground delivery is 150 lbs. per package, however orders above 100 lbs. may need to be split into multiple cartons. You will be notified if this is necessary.

Returns

You may return any item for refund or replacement within 30 days of the shipment date if you are not satisfied with your order. Shipping and handling charges are non-refundable. All returns must indicate the reason for the return.

You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your next billing statement.

You may return merchandise to:
P.O. Box 80124
Charleston, SC 29416-0124

If you have any questions regarding your order, please feel free to contact us at (843)402-9787
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Copyright © 2017 Lillies Of Charleston